We're here to help you get the most out of ParksPal! Whether you need help with our countdown app, have questions about our upcoming AI chatbot, or want personal Disneyland advice, we're here for you.
For support, questions, or feedback, please email us at:
support@parkspal.comWe typically respond within 24 hours during business days.
Simply tap the date in the app and select your Disneyland trip date from the calendar.
Yes! Tap the settings icon to choose from different themes and customization options.
Enable notifications in the app settings to receive daily countdown updates and milestone alerts.
Absolutely! All your data stays on your device. We don't collect or store any personal information.
Try closing and reopening the app, or restart your device if issues persist.
Our AI Disneyland expert is currently in development. Join our mailing list to be notified as soon as it's available!
The chatbot will provide instant answers about park hours, ride tips, Genie+ strategies, dining recommendations, and personalized trip planning.
Initially focusing on Disneyland Resort in California, with Disney World support planned for future updates.
Yes! I'm passionate about helping people have magical Disney experiences. Feel free to email your questions.
Anything Disneyland related! From first-timer tips to advanced Genie+ strategies, best times to visit, dining recommendations, and more.
I typically respond within 24 hours during business days. Complex itinerary requests may take a bit longer.
We love hearing from our users! Whether it's about the countdown app, ideas for the AI chatbot, or your Disneyland experiences, please send us an email. Your feedback helps us make ParksPal even better for the Disney community.
Disclaimer: ParksPal is not affiliated with, endorsed by, or connected to Disneyland, the Walt Disney Company, or any of its subsidiaries or affiliates. Disneyland and related trademarks are property of the Walt Disney Company.